Data privacy
Privacy Policy for elbenwald.de
We are pleased that you are interested in our website. Protecting your privacy is very important to us. Below we inform you, in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Telemedia Data Protection Act (TTDSG), about the processing of personal data on our website.
1. Controller
Elbenwald GmbH
Am Seegraben 9-10
03051 Cottbus
Deutschland
Phone: 0355-121010
Email: info@elbenwald.de
Represented by the Managing Directors:
Dirk Wiedenhaupt, Jens Geppert, Alexander Lapeta
Data Protection Officer:
Email: datenschutz@elbenwald.de
2. General Information on Data Processing
We process personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The processing of personal data is based on the GDPR, in particular Art. 6(1)(a-f) GDPR.
3. Access Data and Server Log Files
Whenever our website is accessed, data is automatically stored by the web server. This includes, among other things:
- IP address of the accessing device
- Date and time of access
- Browser type and version
- Operating system
- Referrer URL
The legal basis for processing is Art. 6(1)(f) GDPR (legitimate interest in the technical provision and security of the website).
4. Cookies and Consent Management
We use cookies to enable and improve the use of our website. Necessary cookies ensure functionality; analytics and marketing cookies are only set with your consent in accordance with Art. 6(1)(a) GDPR.
You can withdraw your consent at any time via our consent management tool (cookie settings).
Legal basis: § 25(1) TTDSG in conjunction with Art. 6(1)(a) GDPR.
5. Data Processing for Contract Fulfilment and Customer Account
To process your orders, we process personal data (name, address, email, payment data). Processing is carried out in accordance with Art. 6(1)(b) GDPR for the performance of a contract.
After the contract has been fully fulfilled, your data will be blocked for further use and deleted after the statutory retention periods have expired.
6. Payment Service Providers and Credit Check
For payment processing, we transmit the necessary data to the payment service provider you have selected. In the case of purchase on account, a credit check may be carried out.
Service provider: Klarna Bank AB (publ), Chausseestraße 117, 10115 Berlin.
Legal basis: Art. 6(1)(b) and (f) GDPR (contract fulfilment, legitimate interest).
Further information: https://www.klarna.com/de/datenschutz/
7. Newsletter
With your consent, you can subscribe to our newsletter. We use the double opt-in procedure. Legal basis: Art. 6(1)(a) GDPR.
You can withdraw your consent at any time via the unsubscribe link included in each email.
8. Use of Google Services
We use services provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Google Analytics, Google Ads, Google Maps, Google reCAPTCHA).
Processing is based on your consent (Art. 6(1)(a) GDPR). Google may transfer data to the USA. The transfer is carried out in accordance with the EU-US Data Privacy Framework or based on Standard Contractual Clauses.
More information: https://policies.google.com/privacy
9. Meta (Facebook) Remarketing
We use Facebook Pixel and similar technologies from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland.
Legal basis: Art. 6(1)(a) GDPR.
You can withdraw your consent via our cookie tool or directly with Meta: https://www.facebook.com/settings/?tab=ads
10. Rights of Data Subjects
You have the following rights under Articles 15-22 GDPR:
- Right to access your stored data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object to certain processing
- Right to withdraw consent
Right to lodge a complaint: You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR).
11. Data Security
We use technical and organisational measures to protect your data against manipulation, loss, unauthorised access or disclosure. Our security measures are regularly reviewed and adapted.
12. Updates and Changes to this Privacy Policy
This privacy policy was last updated in November 2025. We reserve the right to adapt it to changing legal or technical conditions.
The current version is always available at www.elbenwald.com/privacy-policy.